Creating a Ferndesk account is a quick and straightforward process that takes approximately five minutes. With a Ferndesk account, you can connect your help center platform and start using the AI-powered system to automatically keep your documentation up to date.
Prerequisites
Access to a web browser
A valid email address
An existing help center platform (Intercom, Zendesk, Crisp, or Helpscout) that you want to connect
Steps to Create an Account
Visit the Ferndesk signup page
Go to https://app.ferndesk.com/signup to access the account creation page.
Enter your information
Fill in the required fields including your name, email address, and password.
Complete registration
Follow any additional verification steps if required, such as email confirmation.
Set up your help center connection
Once your account is created, you'll be guided through the process of connecting your existing help center platform. This typically requires just three clicks to connect with platforms like Intercom, Zendesk, Crisp, or Helpscout.
After completing these steps, your Ferndesk account will be ready to use, and Fern will begin analyzing your support tickets to identify knowledge gaps and draft articles.
Next Steps
After creating your account, you can:
Explore the Ferndesk dashboard to customize your settings
Consider starting with the free trial to explore Ferndesk's capabilities before committing to a paid plan. Ferndesk now offers one simple plan at $59/month with unlimited team members and 10 articles per month ($0.50/extra).
Getting Help
If you encounter any issues during the account creation process, contact Ferndesk support through their website or check their documentation for troubleshooting tips.