What are publish credits in Ferndesk?

Learn about publish credits, their pricing structure, and how they work within Ferndesk.

Overview

Publish credits allow you to publish articles created by Fern to your help center. If you run out of credits included in your plan, you can purchase additional credits to continue publishing without upgrading your subscription.

How Publish Credits Work

Each publish credit allows you to publish one article to your help center.

  • Credits included in your plan reset at the end of your billing period.

  • Purchased credits don't expire or reset at the end of your billing period.

Your publish credit balance updates immediately after purchase, allowing you to continue publishing articles right away.

Publish Credit Pricing

Publish credits cost $0.50 each, regardless of your subscription plan. For example:

  • 10 credits = $5.00

  • 20 credits = $10.00

  • 50 credits = $25.00

  • 100 credits = $50.00

You can purchase between 2 and 2,000 credits at a time. For larger purchases, please contact support.

What's Next

After learning about publish credits, you can:

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